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About Aéropostale

 

Aéropostale has always represented a sense of adventure, accomplishment and dedication. The name’s history dates back to the 1920s. Compagnie Generale Aéropostale, a pioneering airmail company, was the first company to fly between South America and France … certainly an impressive achievement for its day. Aero OpCo LLC and its subsidiaries (collectively, “Aéropostale” or “Company”) are specialized retailers of casual clothing and accessories, serving primarily young women and men through their Aéropostale and Aéropostale Factory stores. We offer customers a focused selection of high-quality fashion and fashion basics at attractive prices in an innovative and exciting store environment. Aéropostale retains control of its own brands by designing, supplying, selling, and selling all of its own products. We currently have Aéropostale stores in the United States and Puerto Rico, as well as the e-commerce site Aeropostale.com.Through licensing associations, more than 350 Aéropostale stores operate internationally. Some of the countries where they can be found include the United Arab Emirates, Bahrain, Saudi Arabia, Oman, Kuwait, Qatar, India, Egypt, Greece, Turkey, the Philippines, Mexico, Panama, Guatemala

 

Shipping policy

 

When placing an order, you will be asked to select a delivery method for your products. Please note that some products may offer only one shipping method. The shipping cost depends on the destination of your order and the shipping method you choose. The total shipping cost will be calculated automatically at the end of the purchase until the completion of your order. The cost of delivery depends on the retail price of the products before any advertising discount. As a general rule, you will have the opportunity to update the delivery method for faster delivery (for example 2-3 days or night service). If you decide to update the delivery method within 2-3 days, your order must be received before 13:30. EST or your order cannot be processed until the next business day. If you decide to update your overnight delivery method, your order must be received by 13:30. We offer the following convenient shipping options in the continental United States, Alaska, and Hawaii:

 

Return Policy

 

You can buy up to 50 units of Aéropostale® products per day. Purchases of more than 50 units per day by a customer will not be allowed. We pride ourselves on our Aéropostale® brand and our customers by designing, supplying, selling, and selling our own products. As a result, we do not allow the resale of Aéropostale® products. Unwashed, unused, or defective products with original ticket prices may be returned or exchanged within 60 days from the date of purchase with the original receipt of the sale or gift. Swimsuit and underwear can only be returned / exchanged with ticket prices.We may reject or delay a refund if fraud or abuse is suspected.

 

Online purchases

 

Online purchases made in both the United States and Canada can be returned by mail to the Air Travel Return Center, located at 350 Omega Parkway, Shepherdsville, KY 40165. Only online purchases made in the US can be returned. Online orders must include a return form or the bottom of the original delivery note. Shipping and handling, gift wrapping and other expenses are non-refundable. All confirmed returns made within 60 days from the date of purchase will be returned in full to the original form of payment (including gift purchases) within 30 days of You can buy up to 50 units of Aéropostale® products per day. Purchases of more than 50 units per day by a customer will not be allowed. We pride ourselves on our Aéropostale® brand and our customers by designing, supplying, selling, and selling our own products. As a result, we do not allow the resale of Aéropostale® products. Follow the instructions on the form for more information about the online return policy. Online purchases of unwashed, unused, or defective items can be returned by mail within 60 days from the date of purchase to fully refund the original form of payment used The loan will be issued within 30 days of receipt of the returned package. Online purchases made in Canada and online products should only be returned by mail with the original sale or gift receipt. Items purchased online and collected at Aéropostale must be exchanged or returned to the store in the United States and must be accompanied by the original receipt. Refunds will not be accepted without the original sale or gift receipt. Attach a prepaid and addressed label to your return package. $ 7 will be deducted from your return credit for using the tag. Select the code “Reason for Return” from the packing list and include the packing list in your return package.