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ABOUT American eagle

 

American Eagle Outfitters is a prominent worldwide specialty seller proposing high quality clothing, accessories, and personal care We are a comprehensive, optimistic and empowering company that Our goal is to show the world that there is REAL power in youth optimism. Since 1992, Jay has been the visionary leader of American eagle providers. Together with their father Jerome Schottenstein, they both paved the way for AEO to evolve from a single-brand company to a global multi-brand business. Jay played a significant role in the successful growth of American Eagle and the launch of the Aerie brand and laid the solid foundation for AEO’s market leadership. In 2014 Jay returned to AEO as Executive Director, which he previously held between 1992 and 2002. Since 1992, he has been Chairman of the AEO Board of Directors and remains one of our main shareholders. Jay’s experience in apparel marketing, operations, retail, real estate, brand development and team management provides valuable leadership and vision for the company. Jay is also President and CEO of Schottenstein Stores Corporation. He is currently Chairman of the Board of Directors for DSW Inc., a leading shoe and accessories retailer, and previously served as CEO from 2005 to 2009.

 

RETURN POLICY

 

If you are not completely satisfied with the purchase, simply return it for a full refund. Returns with purchase confirmation (receipt, invoice, order confirmation page, order description page, order emails) will be refunded in the order the original purchase was made. If you do not have a purchase confirmation, we will give you the opportunity to exchange or provide store credit at the current price. If you are charged more than the declared or declared price, we will refund the difference. In case of fraud or abuse, we cannot return your item. If you purchase a swimsuit or bikini bottom and remove the sanitary pad, we will no longer be able to accept returns. Take your items to any AE, Aerie or Tailgate store in the United States for a free and easy return and exchange. If you do not have a purchase confirmation, the current price of the products will be credited to you in the form of an AE gift card. If the products have been shipped to you, please note that delivery is non-refundable.

 

EXCHANGE ITEMS

 

We currently do not accept exchanges on our DC due to volume. Keep your items until stores open to pick up your items to exchange. Theme must be the same color and style to qualify for a uniform exchange. A change in color, style, or fit may result in a different current price / stock that will apply to your replacement item. To change the color, style, or shape, you will need to process the return of the original product and purchase a new one separately at the current retail price.

 

GIFT CARD

 

Reward your customers and motivate your employees with AE and Aerie gift cards. They can choose what they really need, at AE.com or at any of our stores in the United States and Canada. This card cannot be exchanged for cash or used as payment for an AE credit card, unless the applicable law provides otherwise. To redeem online, enter the gift card number and PIN code on the checkout page at the ae.com or aerie.com box office. You can redeem up to three gift cards online at the same time. All ae.com or aerie.com orders using gift cards will be processed in the United States upon completion of purchase. Lost, stolen, or damaged gift cards can be canceled and replaced with a new gift card in the amount of the balance remaining after confirmation (original receipt) in accordance The use of the card constitutes acceptance of these conditions. The conditions for your gift card are governed by the laws of the state in which the card was purchased. Gift cards have no service fees or expiration dates.