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About Build.com

At Build.com, we believe that home is not just a place to live, it is a reflection of your unique style. So, whether you are updating one room or the whole house, we are here to help you realize your vision. Our friendly, knowledgeable American experts are ready to answer your questions by phone, email or live chat and help you find everything you need for your home. They are trained in all categories of home improvement – from plumbing and lighting to equipment and appliances, so regardless of the complexity of your project, you can be sure that choosing the right products is the first time. The company, which will become Build.com, began operations in a small apartment in Chico, California. Founded in 2000 by a pair of college classmates who are passionate about innovation and constant attention to customer service, the company has become an industry leader. Today, Build.com continues to focus on helping our clients make every project a success. Our mission is to simplify the home improvement process by providing world-class customers with a better selection of products from leading brands and exceptional customer service.

 

Backordered Products

From time to time, the product is not in stock and is in stock. Goods with the full amount of the order will be charged in full at the point of sale, as well as goods in stock. This is done in order to reserve goods from the manufacturer or, in some cases, reserve an item that is made to order. Within 24 hours from the moment of placing the order, we will notify you by e-mail if the goods are ordered with the order and the estimated delivery date. Before the date of shipment, we will check with the manufacturer or delivery warehouse that we are on the way to shipment. We will notify you by email if there is a reason for the additional delay. If the goods ordered are confirmed as not shipped, the order MAY be canceled. Goods that have left the manufacturer or the original warehouse CANNOT be canceled. To cancel the order specified in the order, please contact support and we will do our best to stop delivery. We will confirm your cancellation by phone or email, as well as make a loan or update your order.

 

Manufacturer Warranty Information

 

Every product sold by Build.com comes with a full manufacturer’s warranty, which you can find on the product page. If you have a warranty request for a product purchased on Build.com, we can provide additional information and contact the manufacturer directly.

 

Fast & Free Shipping

 

We promise to make our priority so that you receive your items as quickly as possible. We deliver from 440 warehouses throughout the country, ensuring that your goods reach you as soon as possible. We know that you are eager to get a new purchase, and so are we. As a bonus, most items are delivered free of charge. Over $49 order free ground shipping .Delivery costs for orders that do not meet the requirements of free delivery can be viewed in the basket after entering the delivery zip code.  The free shipping offer extends to standard ground delivery for orders over $ 49 and for orders over $ 1499 within the adjacent Unit.