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About Carrot Ink

 

In 1998, John and Amy Howard founded Carrot Ink, believing that high-quality ink cartridges should cost no more than their printer. Fed up with the board of printer manufacturers, they set out to do better and cheaper than the big ones. They discovered that they could offer a premium product without a premium price tag. In fact, high-quality carrot inks sell 30-80% cheaper than famous brands. By shopping at Carrot Ink, you can count on the highest quality remanufactured and compatible ink cartridges. All carrot ink products that arrive at your door have been manufactured to the strictest ISO 9001/2000 standards. Still, the quality speaks for itself in exceptional-looking prints. Carrot ink also allows you to give preference to American-made products when possible. Buy calm, knowing that we stand behind everything we sell, with a one-year money back guarantee. If we send the wrong product to you or if the product you purchased does not work, we will refund the shipping cost (we are unique in our customer oriented policy if you read the fine print from other printer supply vendors). Our priority is to establish long-term relationships, instead of maximizing our earnings for each order. Carrot ink makes life easier for you, from picking to picking. During our extended business hours, customer service representatives will chat with you online (of course, about ink) to help you find what you’re looking for. Once you know what you want, reordering is very easy; just log in to your account. Finally, no one beats the carrot ink on delivery. Get it when and how you want by choosing Standard; UPS Night; or two days of delivery. Monday through Friday Eastern, and we’ll ship your order the same day (orders placed after 5 p.m. ET, Friday, and orders on weekends or holidays ship the next business day). If you’re really in a hurry, we offer next-day delivery options.

 

Shipping Policy

 

In fact, you will even see them in your shopping cart before placing an order. Also, we do not incur additional fees, such as handling fees. However, most importantly, most orders are delivered SAME day. Typically, most stock orders are placed until 3:00 p.m. the same day There may be different reasons why the order was not shipped the same day. The delivery time of your order depends on the delivery method you choose during payment. As a general rule, most orders arrive within the deadlines listed below, but this is NOT always the case. Delivery in 2 days: up to 2 business days – Standard delivery: – 3 to 8 business days

Return Policy

 

We know that you will be very satisfied with the purchase of carrot ink. However, if you encounter any problems, we are here to help you solve it, quickly! If you are not completely satisfied with your Carrot Ink product, we can offer you a replacement product within 365 days from the date of purchase, or you can return it for a full refund of the purchase price. Remember that we require defective products to be returned to our warehouse before the return is completed. OEM products are excluded from our one year money back guarantee.All OEM items purchased from Carrotink.com can be returned for a refund or request a replacement within 30 days from the customer’s original purchase date.