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About FootSmart

Keep walking comfortably with FootSmart.com shoes and accessories to help you get a perfect fit and resolve foot health issues such as heel pain, arch pain, and foot area pain. The leg is the base of the body, and when the legs are not supported or balanced, the entire lower body is affected, resulting in ankle pain, knee pain, FootSmart experts know what types of biomechanical shoes, comfortable shoes, orthopedic shoes, foot care products, and socks can help support your leg and body health. Many of our products are tested by an orthopedic surgeon and can help people with plantar fasciitis, corns, calluses, ingrown nails, and hammers. Don’t worry about leg pain, let FootSmart.com help you move comfortably. If you like to go training, jogging or running, don’t miss our selection of sporting goods and accessories. We have the right foot care products for all your needs: shoes that support, stabilize and control your movements, sandals and boots that adapt to your individual foot type. We hope to exceed your expectations and meet all your future needs for comfortable footwear. We hope to earn money from your business every time you buy from us.

 

Shipping Policy

 

Stock product orders generally ship within 2 business days and arrive within an additional 5-8 business days. For in-stock items shipped only within the continental United States. Oversized item delivery is not available for oversized items specified in the product description. The table above will show you the total cost of delivery, depending on the type of service you choose.

Express Delivery: Order before 11:00 Eastern Time, and in-stock items will ship by FedEx® or US Priority Mail. USA The same day to arrive within 3-5 business days. Orders received after 11:00 AM EST on Friday, all day on Saturday, and all day on Sunday will ship on Monday. Orders received after 11:00 AM EST on Friday, all day on Saturday, and all day on Sunday will ship on  Monday. Expedited shipping is only available for orders within the continental United States and requires a mailing address.

APO / FPO, Alaska, Hawaii, and the US USA Orders shipped to APO / FPO addresses in Alaska, Hawaii, and the United States require an additional $ 10.00 in addition to our standard shipping and handling charges. All orders are delivered expeditiously (2-3 business days).

Return Policy

 

We want you to be 100% satisfied with your purchases at FootSmart. If you are not satisfied with your purchase, we will be happy to accept returns in most cases. You can return unused shoes purchased at regular or sale prices within 30 days from the date you receive them. You can return unused goods purchased at the normal price or for sale within 30 days from the date of receipt. Returned items must be accompanied by a purchase receipt or order confirmation.  For all FINAL CLEARANCE merchandise please note: All merchandise purchased online and in-store can only be returned with an electronic gift certificate. Final permits must be sent to our distribution center. Credit card purchases will be credited to the original credit card purchase account. Cash and check purchases over $ 100 cannot be returned for cash until 10 days after purchase; The check will be issued and mailed from our corporate office within 15business days of receipt of the FootSmart product.

PayPal purchases will be credited to the original purchase account. In all “buy one get one” promotions, customers who return purchased goods will be denied any discounts applied to the transaction. For unused products returned without receipt, we will offer in-store credit at the lowest selling price in the past 30 days. When a gift is returned for a refund, FootSmart can only provide a refund directly to the gift buyer.

If you received an item in error, please contact our customer service department at 1-800-707-9928 for further instructions on how to return this item. Normal or abnormal wear is not considered a manufacturer defect. If you believe the item is damaged, please contact our customer service department for a refund or replacement of shoes by calling 1-800-707-9928. You can initiate the return process over the Internet using our return method below, or, at your option, the customer is responsible for the shipping costs. Include your invoice or order confirmation in the package and indicate the reason for the return. We are not responsible for the return of lost / damaged items in transit. Insure the package for the full cost of the merchandise if you decide to ship it on your own.