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About Pier 1

Inspiring, fun, colorful, creative, and definitely unusual, you have the ability to find exactly the furniture, lighting, utensils, and decor in your home. And this is exactly what you will find in Pier 1 Imports. Because we are looking for the most talented artisans in the world, we find and develop fashion trends and produce exclusive handmade products tailored to your needs. Our goal is to present new ways of seeing and feeling your home. Our furniture, rugs, art objects, and scented candles are designed to spark your imagination, offer innovative solutions, and discover more opportunities than you ever imagined. We want everyone who visits Pier1.com to feel welcome and have a rewarding experience, regardless of skill or circumstance. Pier 1 adheres to strict accessibility rules (WCAG 2.0 Level AA), and we always design and develop new features to meet these requirements. Internal testing and periodic availability checks are performed by an industry expert to further enhance our site. Features and content provided by Pier1.com by third parties will also meet all requirements, this does not include user generated content. We are working hard to earn and maintain AA level availability, but there may be some areas that still need improvement. Only embed text in images when absolutely necessary and provide this embedded text to assistive technologies.

Shipping Policy

 

You can generally expect delivery within 7-10 business days from the order date (business days: Monday through Friday, excluding holidays). The shipping cost will be calculated and will be available for viewing. Some oversized items may not be available for shipping to Alaska and Hawaii. An additional amount for shipping and handling, if applicable, will be indicated on the product information pages and at the end of the purchase. For authorized orders received before noon CT, you can expect delivery within 2-3 business days (business days Monday through Friday, excluding holidays).

 

Return Policy

 

For products in their original condition, we will provide an exchange or refund on the original form of payment with your original receipt or by email. Without a check, if you have valid photo ID, we will provide you with an exchange or product loan at the current sale price. This excludes specially labeled products that can only be returned with your receipt. When you return a purchase in a store, a refund depends on the availability of funds in the store and can be paid by mail in the form of a With the exception of seasonal items, we will offer a one-time adjustment to the sale price, limited to 14 days from the date of purchase. Return shipping and delivery costs, as well as any additional fees for oversizing, will be deducted from the total amount of the refund. Shipping, home delivery, additional charges, shipping and handling charges are non-refundable. Due to the fragile nature of many of Pier 1 items, special care must be taken to ensure that the package arrives at our processing center in the same condition Our customer relationship team can provide detailed packaging advice. Due to COVID-19, return shipments may take up to 30 days. Products sent (cash on delivery) will not be received. Please refer to the instructions above for how to accept returns.