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About The Northern Face

 

The Northern Face was built on love of nature and a desire to do all kinds of research, from your patio to the Himalayas. For the past 50 years, we have lived in our “true north” – the belief that research can change, challenge, and help us look at the world from a As we enter the sixth decade, we commit to: Expand the possibilities of investigation and the thrill of the unknown to as many people as possible. Protect the places where we live, play and work. Evolve in how we create our products, improving our environmental performance and social responsibility in the supply chain. Your suggestions, recommendations, and new team ideas provide inspiration and challenges that drive the research and development of advanced materials, innovative design and construction. The most important step is to perform tests both in our laboratories and with our athletes on expeditions around the world. Every year 85% of the textile industry goes to landfills. We can move from the traditional linear model to the circular model, where people share, resell, repair and process clothes to prevent them from being thrown into the value chain. A world where, people can get much experience at a lower cost. The North Face Renewed is a collection of restored clothing redone to explore and more. Regardless of whether they were previously used, returned, damaged or defective, they are inspected, washed and adjusted for your next adventure. This is the same great quality and performance you expect from The North Face with less impact on the ground.

 Our Warranty

 

Products covered by this North Face® warranty are the original warranty holder against defects in workmanship in materials and workmanship throughout the life of the product, excluding shoes and products labeled “The North Face Renewed,” which on exchange covered by a one year warranty. This warranty applies to all The North Face products. If your product covered by this warranty fails due to manufacturing defects, we will repair it for free or replace it at our discretion. Only original items and workmanship, unchanged and unchanged. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear or natural discoloration of materials and materials for long-term use. Damage not covered by the warranty can be repaired at a reasonable price and return shipping fees will be charged. Products eligible for a lifetime warranty are covered by the original owner for the entire life of the product. Your The North Face® sleeping bag may not reach adulthood at age 70!) To evaluate your warranty, your product must be returned directly to The North Face® Warranty Repair Department, 510 Crystal City Hwy, Suite 7, Uvalde, TX 78801 with a warranty refund form, unless it is a refurbished product from The North Face. All warranty deliveries must be prepaid and insured. North Face® is not responsible for the loss of internal packages. For The North Face Renewed products, go to http://www.thenorthfacerenewed.Com/Pages/Warranty for information on how to file a warranty claim.

 Return Policy

 

North Face® is responsible for the quality of everything we sell, and we hope you are satisfied with your equipment. Our products are fully protected against defects in materials and workmanship with a lifetime warranty. The shoes have a one year limited warranty. If you are not satisfied with a product purchased from The North Face, you can return your items as follows: Items purchased online can be returned online or at The North Face retailers within 60 days of purchase. Items purchased from The North Face Retail Store must be returned to the store within 60 days of purchase. Items purchased online through PayPal or Klarna cannot be returned to the store and must be returned online within 60 days of purchase. Please note that items purchased from third parties or resellers must be returned at these locations and must comply with their return policy. Each package shipped will include a prepaid return label.